Press the menu button on your vizio remote. This is the most common reason that a vizio tv might not be able to use apps.
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Why is my vizio tv not finding network connection anymore. Once the menu is open select system then reset admin then reset to factory settings. Repeat the steps above to connect your tv to your network. Maybe you do see your wifi network listed. Press the menu button on your vizio remote and choose network. Then choose the option labeled network test or test connection. Continue to the troubleshooting steps below to find out how to fix this problem.
Switch your tv to hdmi 1 and wait until your programming loads or you receive a no signal message. Press the menu button on the vizio remote then select network manual setup dhcp. If you test the tvs internet connection but see a message that says download not available this means the tv is not able to access the internet. Many of these steps or methods are to attempt to simply reset the components. Once you have the programming or no signal message press the menubutton on your vizio remote. Go to another device connected to your internet like a computer tablet gaming system or even another smart tv and pull up a web page.
If your tv does not have a menu or your tv remote does not have a menu button press and hold the input and volume down button the bottom 2 buttons on the back side of your tv. If the network test shows that network isnt connected or the connected speed is 0 or unavailable click herefor network troubleshooting steps. In case you connect your vizio tv to wifi you must do several extra steps but of course it wont cause you any problem. There are a few simple steps you can try to get the tv to connect to your wifi. Hit the menu button on your remote control select network when the tv menu displays on the screen for the access to internet connection preferences select your wifi network and press ok on the remote. These methods are assuming your tv recognizes or sees your wifi network but will not connect.
Check to see if you internet connection is currently working. Personal network vizio recommends connecting through a personal network as this is the most common type of connection. If the tv doesnt have a download speed or tell you that it isnt connected click here for help getting your tv connected to the internet. A tv that will not connect to wifi or your wireless network can be an easy fix. If your tv is connected to the internet wirelessly you will see the name of your wifi network listed on this screen. If dhcp is set to off press the right arrow to turn it on.
If dhcp is set to off press the right arrow to turn it on. If you dont see the name of your wireless network then that means your tv is no longer connected to your network.