Hold the reset button in for around 20 seconds until the light turns green again. If the hub light is red or steadyflashing yellow after four minutes move on to the step below.
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Red broadband light ee. Is your broadband service active. Your bright box 2 is set up for fibre broadband. My router has a red broadband light the power and wifi are nice and green. Youre not receiving broadband signals. Turn your hub off and on again using the power button. Youll find more help with this in our guide track my home broadband and home phone order.
The page 19216811 tells that my internet connection is disconnected and i cant solve the problem by clicking on the connect button. Check your service is active if youve just joined ee or moved home your broadband account might not be live yet. Check all your cables are connected. After a power cut in the early hours this morning my home broadband light on the bright box is red and isnt receiving internet although the wireless light is green but still no internet connection. Orange 16 meg llu 2011. Ive checked all the connections and they are fine my phone line has a dial tone and can make calls.
I am a new broadband customer to ee broadband. Option 3 for home broadband ee tv. Im not a new customer and its the first time that i have issues with ee. Freeserve 48k dial up 2005. Option 2 for 4g wifi. Orange 2 meg bb 2008.
Wanadoo 1 meg bb 2007. Learn explanations as well as hints and tips on what the lights on the ee tv box mean including the green light no light red light and flashing green light. Phone ee for a replacement. If youre new to ee home broadband or youve recently moved house you can check your service is live by logging in to your account. If the light still doesnt turn aqua use a paperclip to press your hubs factory reset button while your hub is switched on. If youre on our standard broadband service try switching settings to adsl.
Theres a problem somewhere. Ive got my email and sms telling me the broadband plan is up and running yesterday after 20 days of wait and when i have done all the setup as instructed by the quick starter guide the routers broadband light is red power and wireless are both green. Power light on red all the time means faulty router. The broadband light is red on my router. Orange 8 meg llu 2010.