If you dont align the two coils on top of each other your device wont charge correctly. If your phone is wrapped around in a case no matter how thin or unintrusive it is try charging your phone with it off.
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Puregear charger not working. The induction coil in the charger and the receiver coil in the phone. To close to the led red flash and i think it is steady blue charging and green or off if charged so take it back to dealer. The smartphone stops at 60 or 80 and cant get full. A high performance reliable puregear charger for your phone will ensure that its ready when you are. If there isnt a phone in the charger cradle there should not be any lights on the charger. Wireless charger is not working properly.
If your phone is just a little off center it wont charge. Our qi charging pad lasted for 3 months and died in march 2017. Please note each claim is for one replacementif you have multiple replacement requests please submit a claim for each replacement. Since then we have been attempting to get it replaced through pure gear and have not been able to talk to anyone at pure gear. For warranty claims the product being replaced does not need to be returned to puregear. And worse still nothing.
The most common issue is that the charging components in the phone and the charger dont line up. Restart your iphone device press and hold the power button until you see a message on your screen that says slide to power off appears on your. After that go ahead and slide the power icon that appeared on your screen so that your iphone device will completely. Pure gear warranty and customer service is non existent. The coil inside of the charger which transmits the magnetic field used to generate electricity cant be more than a few millimeters away from the receiver in the phone. After that go ahead and.
You have to have the phone on the portion that is distinct lookin from the wide cradle slots. Iphone or samsung phone is frozen or unresponsive. Charging is very slow. However you may encounter wireless charging not working issues such as. Too warm or overheating. If putting something in between your phone and the charger didnt work decreasing the distance between the two can do the same thing.
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