We will answer you as soon as possible. Users that already registered the lightify skill may try this workaround to restore functionality.
Osram Lightify Color With Wink Demo
Osram lightify bulb stopped working. Disable please do not delete alexa lightify skill under smart home. The light should flash confirming that youve restored it to default settings. Why is osram switching off the lightify cloud servers. I would definitely contact support but consider giving it several hours and a hub reset if you can before doing anything drastic like trying to resetre pair all those bulbs. Go to skills then to your skills and re enable the alexa lightify skill. If you repeat the reset steps the sylvania bulb will not.
Hit the x to close the device is unavailable and try triggering it a few times to make sure it is now working. In respect to reaction times when controlling devices is significantly lower compared to other systems in the market. The two lightify bulbs are in the same socket and one will reset while the other wont. The lightify system is meanwhile technically outdated. I snagged a second set of bulbs sylvania light and theyve been pretty spotty. After the eighth time off turn on the bulb and leave it on.
Then the lightifys stopped working and one bulb changed color of its own accord to a sort of bright white color and refuses to reset. If it doesnt respond lather rinse repeat until it does. Cycle the bulb on for 5 seconds then off for 5 seconds a total of five times. The sylvania bulb will flash if successfully reset note. Go back to the original non working bulb in st app. Turn the bulb off and on 8 times in a row pause for 1 second each time you turn the bulb on or off.
Wait about 5 seconds. The lightify system is meanwhile technically outdated. Start with the sylvania bulb in the on position. Same here 2 out of 5 of a19 bulbs go offline 1 2 times per day but the rest are solid. It stayed connected to the gateway more than 24 hours so i put it back on iris and within 12 hours had gone offline again and is not. I suspect its actually a hub issue where commands arent going out to the bulbs.
I took one of the failing bulbs and paired it with an lightify gateway which pushed a firmware update to the bulb. Why is osram switching off the lightify cloud servers. In respect to reaction times when controlling devices is significantly lower compared to other systems in the market.
Gallery of Osram Lightify Bulb Stopped Working
