Use normal electrical troubleshooting techniques to isolate the issue to either the fusebreaker box or a fuse on the hvac controller board. If theres a power issue your thermostats battery will drain and it will turn off wi fi the display and other features to preserve battery life.
Nest Hello No Power Google Nest Community
Nest troubleshooting no power. Turn off the power to your heating and cooling system at your breaker. If your camera was. Unplug your nest cams power adapter from the wall outlet. Wait 10 seconds then plug your nest cams power adapter back in. Your nest cam will restart automatically. No power to the r wire.
Check for any alerts in the nest app or in your email. If all your nest thermostat displays is a black screen and wont turn on try the steps below to troubleshoot the problem. We cover all these problems with the nest 3rd generation thermostat and give you. Remove the wire in the w1 terminal straighten it and put it back in as far as it will go. You may need to. Check the c terminal of the base to see if your nest thermostat.
The nest thermostat should pop off the base. Pull the silver ring of your thermostat gently away from the wall. The nest apps will show a question mark over the thermostat when the nest servers cant communicate with the device. Your thermostat should pop. Troubleshoot when your nest camera or doorbell is offline if your camera is offline it may be due to a number of issues. Grip the metal ring of your thermostat and pull it gently towards you away from the wall.
Nest button doesnt click quite right or the thermostat just wont sit right on the base. Before you start troubleshooting. Follow these steps if your nest thermostat has been previously connected to your wi fi network but disconnects repeatedly or you see that its offline in the nest app or on the thermostat display. Your customer is seeing a question mark on their nest when they use one of the nest apps.