When a device is connected to the gateway with an ethernet cable youll see an active status for that port. Ive tried everything i could think of my brother was on the phone with xfinity support and they couldnt figure out what was wrong with it over the phone.
Arris Sb6190 User Manual Sb6190 Quick Start Guide Qsg V1
Comcast modem ethernet light orange. A quick google of us light is orange brought me to a page of another comcast subscriber complaint and further down someone linked to a manual. The gateway has 2 gigabit gbe ethernet ports. Is the orange light on the port topbottom or leftright side of the port. On my laptop hp envy windows 81 the ethernet is recognized but it states it is limited. Learn what your xfi advanced gateway led lights signify. On my modem the port led my laptop is connected to is flashing orange other ports that have successfully provided access to other computers are green.
When directly connecting modem to computer no internet service unknown network. Internet is functional wifi and wired through router all lights other than modem ethernet cable light show solid green. I believe the first time you try to use the hub it needs some extra time to get itself ready. A flashing light indicates a phone is off the hook. An orange blinking light should mean that the hub is connecting at 10100 which is what the ethernet port on the hub is. If the light is flashing very slowly please chat with us.
450mbps wireless n router. In the modem by chance can you see all the dhcp or ip address lease options. I am hardwired to my modem ubee ddw36c provided by comcast. See reset your modem for xfinity internet or xfinity voice for instructions. If the light is off youll need to reset the xfinity voice modem. When a device is connected to the gateway with an ethernet cable youll see an active status for that port.
Ive tried resetting it unplug everything plug back in. The gateway has 2 gigabit gbe ethernet ports. When it resets it holds a solid orange light for about 2 minutes but it still doesnt work and then it just starts blinking again. But it shouldnt be overly long. Just to make sure something there isnt set to not allow new devices.