As stated in the title the 24 and 5ghz lights are blinking intermittently with the 24 ghz light blinking about every second. Internet is functional wifi and wired through router all lights other than modem ethernet cable light show solid green when directly connecting modem to computer no internet service unknown network.
Arris Surfboard Sb6121
Comcast modem ethernet light blinking. Cant access internet with ethernet cord plugged directly into my computer or plugged into my router. Unplug or cut off the power supply from your xfinity wifi router. Also keep in mind that the light flashes continuously during a firmware update. If you are having xfinity internet connection problems troubleshoot your connection with these step by step solutions. Xfinity customer service says my modem is active and working perfectly on their end. Re initializing the internet modem.
For the last two years i was on an xfinity super triple play contract with 4k netflix and gigbit internet that cost me after promotional discount and bundling with xfinity mobile approximately 182. Xfinity for full functionality of this site it is necessary to enable javascript. Just activated new xfinity internet service with brand new cm500 modem all lights are solid green except for the ethernet light which is blinking red. Power cycling your defected or dysfunctional device is essential. However when the light is blinking it means the connection isnt being established properly. What the lights on your xfinity voice modem mean.
The 5ghz light blinks in a sort of pattern where it is on for one second off for another second then rapidly turns onoff twice in span of another second then the pattern continues. In june my 2 year promo ran out and the bill increased to 213. When connecting directly through router cable ports service near suppposed service speeds. This included a 50month promotional discount for 2 years. Find out what the lights on your xfinity voice modem signal mean. When the light is stable it means that the connection is established and the internet access is granted.
To re initialize your modem or router follow these steps. Here is the solution provided to help get rid of the blinking light issue.