This means the security code entered into the nintendo dsi is not the same one the router is set to. The padlock icon next to the ssid name will be locked and a gray color.
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The access point s security settings are not supported ds. Access your routers settings page and update the network wireless security settings to use a supported security type. So while you can enjoy other online features of the nintendo dsi and nintendo 3ds with wpa. You need to enter system settings and choose the top left icon internet settings. For pokemon platinum version on the ds a gamefaqs message board topic titled the access points security settings are not supported by the nintendo ds. In some cases this may be all the manual information required. 99 of the time this error means that the network that you are connecting to is secured using wpa encryption.
Error code 51300 or 51099. Nintendo ds game cards are only compatible with wep security and are not compatible with wpa security. Tap test connection at the top of the list of entries here to determine if your ds is able to make a connection. The wep key is usually found in the security tab of your wireless router settings. If you change the networks security type you may also need to change this setting on wireless devices that connect to the network such as any pcs or smart devices. For nintendo 3ds on the 3ds a gamefaqs message board topic titled access points security settings arent supported by the ds.
Scroll back up to step 3 of this page for the step by step. Once you know the wep key you will need to enter it when prompted. If you do have wep security you will need to enter a wep key on your nintendo ds to use the access point. Click the big blue button connection settings and use that not the nintendo ds connections button below that.